Return Policy
At Arcade 90s, we strive to ensure your satisfaction with every purchase. If you need to return a product, please review our return policy below:
1. Eligibility for Returns
We accept returns in the following cases:
• The product arrived damaged or defective.
• You received the wrong item.
• The product does not match its description on our store.
To be eligible, the item must:
• Be in the same condition as when you received it.
• Include the original packaging and all accessories.
Note: Returns for change of mind or improper use of the product are not accepted.
2. Timeframe to Request a Return
You have 14 calendar days from the date you receive the product to initiate a return request.
3. Return Process
1. Contact us:
Email us at infopxonepro@yahoo.com with the following details:
• Order number.
• Reason for the return.
• Photos of the product (if it is damaged or defective).
2. Review of your request:
We will evaluate your case and respond within 2-3 business days.
3. Shipping the product:
If your return is approved, we will provide instructions for shipping the product back. The cost of return shipping depends on the reason:
• Defective or incorrect products: We cover the cost.
• Other cases: The customer covers the cost of return shipping.
4. Refunds
Once we receive and inspect the returned product, we will notify you if your refund has been approved.
• Refund method: Refunds will be processed through the same payment method used for the purchase.
• Processing time: Refunds may take 5-10 business days depending on your financial institution.
Note: Original shipping costs are non-refundable.
5. Non-Returnable Items
We do not accept returns for the following:
• Products on sale or clearance.
• Digital or downloadable items.
• Items damaged due to customer misuse.
6. Exchanges
We currently do not offer direct exchanges. If you need a different product, please initiate a return and place a new order.
7. Contact Us
If you have any questions about our return policy, feel free to contact us at:
Email: infopxonepro@yahoo.com
Thank you for shopping with Arcade 90s!
1. Eligibility for Returns
We accept returns in the following cases:
• The product arrived damaged or defective.
• You received the wrong item.
• The product does not match its description on our store.
To be eligible, the item must:
• Be in the same condition as when you received it.
• Include the original packaging and all accessories.
Note: Returns for change of mind or improper use of the product are not accepted.
2. Timeframe to Request a Return
You have 14 calendar days from the date you receive the product to initiate a return request.
3. Return Process
1. Contact us:
Email us at infopxonepro@yahoo.com with the following details:
• Order number.
• Reason for the return.
• Photos of the product (if it is damaged or defective).
2. Review of your request:
We will evaluate your case and respond within 2-3 business days.
3. Shipping the product:
If your return is approved, we will provide instructions for shipping the product back. The cost of return shipping depends on the reason:
• Defective or incorrect products: We cover the cost.
• Other cases: The customer covers the cost of return shipping.
4. Refunds
Once we receive and inspect the returned product, we will notify you if your refund has been approved.
• Refund method: Refunds will be processed through the same payment method used for the purchase.
• Processing time: Refunds may take 5-10 business days depending on your financial institution.
Note: Original shipping costs are non-refundable.
5. Non-Returnable Items
We do not accept returns for the following:
• Products on sale or clearance.
• Digital or downloadable items.
• Items damaged due to customer misuse.
6. Exchanges
We currently do not offer direct exchanges. If you need a different product, please initiate a return and place a new order.
7. Contact Us
If you have any questions about our return policy, feel free to contact us at:
Email: infopxonepro@yahoo.com
Thank you for shopping with Arcade 90s!